Customer Service

Customer Service – FISH ANTIBIOTICS LAB

At FISH ANTIBIOTICS LAB, we’re committed to delivering a secure, smooth, and satisfying experience — from your first visit to delivery. Below you’ll find key information about shipping, returns, payments, and customer support.

Shipping Information

  • Order Processing: 1–2 business days (Mon–Fri, excluding holidays).

  • Carriers: USPS and FedEx with trackable delivery.

  • Shipping Costs: Calculated at checkout based on weight, method, and destination.

  • Estimated Delivery: USPS Ground Advantage (3–5 business days), USPS Priority Mail (3 business days), or FedEx 2-Day.

  • Domestic Shipping Only: We currently ship within the United States.

  • Free Shipping: Occasionally offered during promotions — join our email list to stay updated.

See our full Shipping & Delivery Policy.

Returns & Replacements

  • Return Window: Most unopened items can be returned within 30 days.

  • Prepaid Return Label: We provide a prepaid return label for hassle-free returns.

  • How to Return: Follow the steps in our Refund & Return Policy or contact customer support for help.

Ordering & Payments

  • 24/7 Ordering: Place secure orders anytime through our website.

  • Accepted Payments: Visa, Mastercard, American Express, Discover, and other major cards.

  • Currency: All prices are listed in USD and may change without notice.

  • Promotions: Exclusive discounts and shipping offers — subscribe to our email list to stay informed.

Account & Order Management

  • Track Your Order: Log in anytime to view order status and shipping updates.

  • Manage Your Account: Update billing, shipping, and login details from your customer dashboard.

Privacy & Security

  • Secure Checkout: Protected with SSL encryption and industry-standard security.

  • Privacy Policy: Review how we protect and use your data in our Privacy Policy.

By using this website and placing an order, you agree to our Terms & Conditions.

Contact Us

  • Email: fishantibioticslabs@gmail.com

  • Store Name: FISH ANTIBIOTICS LAB

  • Address: Atlanta St SE, Marietta, Georgia 30060, United States

  • Phone: Not available at this time

  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST